Support

Need help with UrbanFind? Email info@urbanfind.app and we'll get back to you, usually within 2 business days.

Common questions

I didn't get my verification code.
Check your spam or promotions folder, then tap "Resend code". Codes expire after a short time, so use the newest one.

I forgot my password.
On the sign-in screen, tap "Forgot password" and enter your email. We'll send you a code to set a new one.

How do I restore a purchase?
Sign in with the same Apple ID or Google account you used to buy, then tap "Restore Purchases" in Settings.

How do I cancel a subscription?
iPhone: Settings > your name > Subscriptions. Android: Google Play > Profile > Payments & subscriptions > Subscriptions.

How do I delete my account?
See our Delete Account page.